Privacy Policy

Preamble

With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to briefly as “data”) we process, for what purposes, and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and, in particular, on our websites, in mobile applications, and within external online presences, such as our social media profiles (hereinafter collectively referred to as “online offer”).

The terms used are not gender-specific.

Status: February 6, 2026

Table of Contents
Controller

Freie Tanz- und Theaterszene Stuttgart gUG
Kriegsbergstraße 30
70174 Stuttgart

Responsible for content:
Shareholders:
Produktionszentrum Tanz + Performance e.V. (represented by: Laura Sommerfeld)
Freie Theater Stuttgart e.V. (represented by: Ronja Schweikert)
Vereinigung freier darstellender Künstlerinnen und Künstler für Stuttgart und die Region e.V. (represented by: Bernhard Eusterschulte)

Management:
Tobias Frühauf & Philipp Wolpert

Email address: info@ftts-stuttgart.de

Phone: 0711/31532722

Legal Notice: ftts-stuttgart.de/impressum

Overview of Processing Operations

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

Types of Data Processed
  • Master data.
  • Payment data.
  • Contact data.
  • Content data.
  • Contract data.
  • Usage data.
  • Meta, communication, and procedural data.
  • Log data.
  • Member data.
Categories of Data Subjects
  • Service recipients and clients.
  • Employees.
  • Interested parties.
  • Communication partners.
  • Users.
  • Members.
  • Business and contractual partners.
  • Third parties.
Purposes of Processing
  • Provision of contractual services and fulfillment of contractual obligations.
  • Communication.
  • Security measures.
  • Direct marketing.
  • Office and organizational procedures.
  • Organizational and administrative procedures.
  • Feedback.
  • Marketing.
  • Provision of our online offer and user-friendliness.
  • Information technology infrastructure.
  • Public relations and information purposes.
  • Financial and payment management.
  • Public relations.
  • Sales promotion.
  • Business processes and economic procedures.
Relevant Legal Bases

Relevant legal bases under the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection requirements in your or our country of residence or domicile may apply. Should more specific legal bases be relevant in individual cases, we will inform you of these in the privacy policy.

  • Consent (Art. 6 (1) (a) GDPR) – The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
  • Performance of a contract and pre-contractual inquiries (Art. 6 (1) (b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legal obligation (Art. 6 (1) (c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Legitimate interests (Art. 6 (1) (f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
  • Membership agreement (statutes) (Art. 6 (1) (b) GDPR).

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national regulations on data protection apply in Germany. This includes, in particular, the Act on Protection against Misuse of Personal Data in Data Processing (Federal Data Protection Act – BDSG). The BDSG contains, in particular, special regulations on the right to information, the right to deletion, the right to object, the processing of special categories of personal data, processing for other purposes, and transfer as well as automated individual decision-making, including profiling. Furthermore, state data protection laws of the individual federal states may apply.

Note on the applicability of GDPR and Swiss FADP: These data protection notices serve to provide information according to both the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR). For this reason, we ask you to note that due to the broader spatial application and comprehensibility, the terms of the GDPR are used. In particular, instead of the terms “processing” of “personal data”, “overriding interest”, and “sensitive personal data” used in the Swiss FADP, the terms “processing” of “personal data” as well as “legitimate interest” and “special categories of data” used in the GDPR are employed. However, the legal meaning of the terms will continue to be determined according to the Swiss FADP within the scope of its applicability.

Security Measures

We take appropriate technical and organizational measures in accordance with legal requirements, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk.

The measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, ensuring availability, and its separation. Furthermore, we have established procedures to ensure the exercise of data subject rights, the deletion of data, and reactions to data threats. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software, and procedures in accordance with the principle of data protection by design and by default.

Securing online connections through TLS/SSL encryption technology (HTTPS): To protect the data of users transmitted via our online services from unauthorized access, we use TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the Internet. These technologies encrypt the information transmitted between the website or app and the user’s browser (or between two servers), thereby protecting the data from unauthorized access. TLS, as the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. When a website is secured by an SSL/TLS certificate, this is signaled by the display of HTTPS in the URL. This serves as an indicator for users that their data is being transmitted securely and in encrypted form.

Transfer of Personal Data

In the context of our processing of personal data, it happens that these are transferred to other bodies, companies, legally independent organizational units, or persons or disclosed to them. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content integrated into a website. In such cases, we comply with legal requirements and, in particular, conclude corresponding contracts or agreements that serve to protect your data with the recipients of your data.

International Data Transfers

Data processing in third countries: If we transfer data to a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or if this happens in the context of using third-party services or the disclosure or transfer of data to other persons, bodies, or companies (which becomes recognizable by the postal address of the respective provider or if the data transfer to third countries is explicitly mentioned in the privacy policy), this always takes place in accordance with legal requirements.

For data transfers to the USA, we rely primarily on the Data Privacy Framework (DPF), which was recognized as a secure legal framework by an adequacy decision of the EU Commission on July 10, 2023. Additionally, we have concluded standard contractual clauses with the respective providers that comply with the requirements of the EU Commission and establish contractual obligations to protect your data.

This dual safeguard ensures comprehensive protection of your data: The DPF forms the primary level of protection, while the standard contractual clauses serve as additional security. Should changes occur within the framework of the DPF, the standard contractual clauses act as a reliable fallback option. In this way, we ensure that your data remains adequately protected even in the event of any political or legal changes.

For individual service providers, we inform you whether they are certified under the DPF and whether standard contractual clauses are in place. Further information on the DPF and a list of certified companies can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/.

For data transfers to other third countries, corresponding security measures apply, in particular standard contractual clauses, explicit consent, or legally required transfers. Information on third-country transfers and applicable adequacy decisions can be found in the information provided by the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en.

General Information on Data Storage and Deletion

We delete personal data that we process in accordance with legal provisions as soon as the underlying consents are revoked or there are no further legal bases for processing. This applies to cases where the original purpose of processing no longer exists or the data is no longer needed. Exceptions to this rule exist if legal obligations or special interests require longer storage or archiving of the data.

In particular, data that must be kept for commercial or tax reasons or whose storage is necessary for legal prosecution or to protect the rights of other natural or legal persons must be archived accordingly.

Our privacy policy contains additional information on the storage and deletion of data that applies specifically to certain processing operations.

If several details are given regarding the storage period or deletion periods of a piece of data, the longest period is always decisive. Data that is no longer stored for the originally intended purpose, but due to legal requirements or other reasons, is processed by us exclusively for the reasons that justify its storage.

Storage and deletion of data: The following general periods apply to storage and archiving under German law:

  • 10 years – Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets, as well as the work instructions and other organizational documents required for their understanding (§ 147 (1) No. 1 in conjunction with (3) AO, § 14b (1) UStG, § 257 (1) No. 1 in conjunction with (4) HGB).
  • 8 years – Accounting vouchers, such as invoices and cost vouchers (§ 147 (1) No. 4 and 4a in conjunction with (3) sentence 1 AO and § 257 (1) No. 4 in conjunction with (4) HGB).
  • 6 years – Other business documents: received commercial or business letters, copies of sent commercial or business letters, other documents insofar as they are of importance for taxation, e.g., hourly wage slips, operating cost sheets, calculation documents, price markings, but also payroll documents insofar as they are not already accounting vouchers and cash register tapes (§ 147 (1) No. 2, 3, 5 in conjunction with (3) AO, § 257 (1) No. 2 and 3 in conjunction with (4) HGB).
  • 3 years – Data required to take into account potential warranty and damage claims or similar contractual claims and rights as well as to process associated inquiries, based on previous business experience and common industry practices, are stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB).

Start of period at the end of the year: If a period does not explicitly start on a specific date and is at least one year, it starts automatically at the end of the calendar year in which the event triggering the period occurred. In the case of ongoing contractual relationships within the framework of which data is stored, the event triggering the period is the time the termination becomes effective or other termination of the legal relationship.

Rights of Data Subjects

Rights of data subjects under the GDPR: As a data subject under the GDPR, you are entitled to various rights, which arise in particular from Art. 15 to 21 GDPR:

  • Right to object: You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you which is based on Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. If personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw consent at any time.
  • Right of access: You have the right to request confirmation as to whether or not data concerning you is being processed and to access this data as well as further information and a copy of the data in accordance with legal requirements.
  • Right to rectification: You have the right, in accordance with legal requirements, to request the completion of data concerning you or the rectification of inaccurate data concerning you.
  • Right to erasure and restriction of processing: You have the right, in accordance with legal requirements, to request that data concerning you be deleted immediately, or alternatively, in accordance with legal requirements, to request a restriction of the processing of the data.
  • Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, commonly used, and machine-readable format or to demand its transfer to another controller in accordance with legal requirements.
  • Complaint to a supervisory authority: In accordance with legal requirements and without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a data protection supervisory authority, in particular a supervisory authority in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
Performance of Tasks According to Statutes or Rules of Procedure

We process the data of our members, supporters, interested parties, business partners, or other persons (collectively “data subjects”) if we are in a membership or other business relationship with them and perform our tasks as well as being recipients of services and grants. Otherwise, we process the data of data subjects on the basis of our legitimate interests, e.g., if it involves administrative tasks or public relations.

The data processed in this context, the nature, scope, purpose, and necessity of its processing, are determined by the underlying membership or contractual relationship, from which the necessity of any data details also arises (otherwise we point out required data).

We delete data that is no longer required for the performance of our statutory and business purposes. This is determined according to the respective tasks and contractual relationships. We keep the data as long as it may be relevant for business processing, as well as with regard to any warranty or liability obligations based on our legitimate interest in their regulation. The necessity of storing the data is regularly reviewed; otherwise, the statutory retention obligations apply.

  • Processed data types: Master data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers); Contract data (e.g., subject matter of the contract, term, customer category); Member data (e.g., personal data such as name, age, gender, contact data (email address, phone number), membership number, information about membership fees, participation in events, etc.); Payment data (e.g., bank details, invoices, payment history). Content data (e.g., textual or visual messages and contributions as well as information concerning them, such as details on authorship or time of creation).
  • Data subjects: Members; Interested parties. Communication partners.
  • Purposes of processing: Communication; Organizational and administrative procedures; Public relations and information purposes. Business processes and economic procedures.
  • Storage and deletion: Deletion according to the details in the section “General Information on Data Storage and Deletion”.
  • Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR); Membership agreement (statutes) (Art. 6 (1) (b) GDPR). Legal obligation (Art. 6 (1) (c) GDPR).
Further information on processing operations, procedures, and services:
  • Member management: Procedures required within the framework of member management include the acquisition and admission of new members, the development and implementation of member retention strategies, and ensuring effective communication with members. These processes include the careful recording and maintenance of member data, the regular updating of member information, and the management of membership fees including invoicing and settlement; Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR), Membership agreement (statutes) (Art. 6 (1) (b) GDPR).
  • Fee management: Processing activities required for the management of membership fees include recording membership fee data after a member joins, tracking membership fee payments and systematically updating payment status, carrying out payment transactions, processing reminders for overdue payments, account reconciliation in the context of receivables and payables, and keeping corresponding books and records; Legal bases: Legal obligation (Art. 6 (1) (c) GDPR), Legitimate interests (Art. 6 (1) (f) GDPR), Membership agreement (statutes) (Art. 6 (1) (b) GDPR).
  • Events and organizational operations: Planning, implementation, and follow-up of events as well as the general operation of statutory activities. Planning includes the recording and processing of participant data, coordination of logistical requirements, and determination of the event agenda. Implementation includes the management of participant registration, updating participant information during the event, and recording attendance and participant activities. Follow-up includes the analysis of participant data to evaluate the success of the event, the creation of reports, and the archiving of relevant information on the event. General organizational operations include the management of member data, communication with members and interested parties, and the organization of internal meetings and sessions; Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR), Membership agreement (statutes) (Art. 6 (1) (b) GDPR).
  • Public relations: Procedures include the creation and distribution of information materials, the maintenance of contact data for press and media relations, and the organization and implementation of press conferences and public events. The creation of information materials includes collecting and preparing information for press releases, newsletters, reports, and other publications. Distribution takes place via digital and traditional channels, including email distribution lists, websites, and social media. The maintenance of contact data includes recording and updating data of media contacts and other relevant stakeholders. The organization of press conferences and events includes planning and implementing these events, invitation management, and coordination of event logistics. Interaction with media and stakeholders takes place through direct communication with journalists, bloggers, and other opinion leaders, answering inquiries, and providing information; Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR), Membership agreement (statutes) (Art. 6 (1) (b) GDPR).
Business Processes and Procedures

Personal data of service recipients and clients – including customers, clients or, in special cases, mandators, patients, or business partners as well as other third parties – are processed within the framework of contractual and comparable legal relationships and pre-contractual measures such as the initiation of business relationships. This data processing supports and facilitates business processes in areas such as customer management, sales, payment transactions, accounting, and project management.

The collected data serves to fulfill contractual obligations and to design operational processes efficiently. This includes the processing of business transactions, the management of customer relationships, the optimization of sales strategies, and the assurance of internal accounting and financial processes. Additionally, the data supports the safeguarding of the controller’s rights and promotes administrative tasks as well as the organization of the company.

Personal data may be passed on to third parties if this is necessary to fulfill the stated purposes or legal obligations. After the expiry of statutory retention periods or if the purpose of processing no longer exists, the data will be deleted. This also includes data that must be stored longer due to tax and legal documentation obligations.

  • Processed data types: Master data (e.g., full name, residential address, contact information, customer number, etc.); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., postal and email addresses or phone numbers); Content data (e.g., textual or visual messages and contributions as well as information concerning them, such as details on authorship or time of creation); Contract data (e.g., subject matter of the contract, term, customer category); Log data (e.g., log files concerning logins or the retrieval of data or access times.); Usage data (e.g., page views and duration of stay, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions). Meta, communication, and procedural data (e.g., IP addresses, time details, identification numbers, persons involved).
  • Data subjects: Service recipients and clients; Interested parties; Communication partners; Business and contractual partners; Third parties; Users (e.g., website visitors, users of online services). Employees (e.g., staff, applicants, temporary workers, and other employees).
  • Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Office and organizational procedures; Business processes and economic procedures; Communication; Marketing; Sales promotion; Public relations; Financial and payment management. Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)).
  • Storage and deletion: Deletion according to the details in the section “General Information on Data Storage and Deletion”.
  • Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) (b) GDPR); Legitimate interests (Art. 6 (1) (f) GDPR). Legal obligation (Art. 6 (1) (c) GDPR).
Further information on processing operations, procedures, and services:
  • Contact management and contact maintenance: Procedures required within the framework of the organization, maintenance, and securing of contact information (e.g., setting up and maintaining a central contact database, regular updates of contact information, monitoring data integrity, implementing data protection measures, ensuring access controls, performing backups and restorations of contact data, training employees in the effective use of contact management software, regular review of communication history, and adjustment of contact strategies); Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) (b) GDPR), Legitimate interests (Art. 6 (1) (f) GDPR).
  • General payment transactions: Procedures required for the execution of payment processes, the monitoring of bank accounts, and the control of payment flows (e.g., creation and verification of transfers, processing of direct debit transactions, control of bank statements, monitoring of incoming and outgoing payments, return debit management, account reconciliation, cash management); Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) (b) GDPR), Legitimate interests (Art. 6 (1) (f) GDPR).
  • Accounting, accounts payable, accounts receivable: Procedures required for the recording, processing, and control of business transactions in the area of accounts payable and accounts receivable (e.g., creation and verification of incoming and outgoing invoices, monitoring and management of open items, execution of payment transactions, processing of dunning, account reconciliation in the context of receivables and payables, accounts payable and accounts receivable); Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) (b) GDPR), Legal obligation (Art. 6 (1) (c) GDPR), Legitimate interests (Art. 6 (1) (f) GDPR).
  • Financial accounting and taxes: Procedures required for the recording, management, and control of financially relevant business transactions as well as for the calculation, reporting, and payment of taxes (e.g., account assignment and booking of business transactions, preparation of quarterly and annual financial statements, execution of payment transactions, processing of dunning, account reconciliation, tax advice, preparation and submission of tax returns, processing of tax matters); Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6 (1) (b) GDPR), Legal obligation (Art. 6 (1) (c) GDPR), Legitimate interests (Art. 6 (1) (f) GDPR).
  • Marketing, advertising, and sales promotion: Procedures required within the framework of marketing, advertising, and sales promotion (e.g., market analysis and target group determination, development of marketing strategies, planning and implementation of advertising campaigns, design and production of advertising materials, online marketing including SEO and social media campaigns, event marketing and trade fair participation, customer loyalty programs, sales promotion measures, performance measurement and optimization of marketing activities, budget management and cost control); Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR).
  • Public relations: Procedures required within the framework of public relations (e.g., development and implementation of communication strategies, planning and implementation of PR campaigns, creation and distribution of press releases, maintenance of media contacts, monitoring and analysis of media response, organization of press conferences and public events, crisis communication, creation of content for social media and company websites, corporate branding support); Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR).
Provision of the Online Offer and Web Hosting

We process user data in order to be able to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the content and functions of our online services to the user’s browser or end device.

  • Processed data types: Usage data (e.g., page views and duration of stay, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, time details, identification numbers, persons involved). Log data (e.g., log files concerning logins or the retrieval of data or access times.).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)). Security measures.
  • Storage and deletion: Deletion according to the details in the section “General Information on Data Storage and Deletion”.
  • Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR).

Further information on processing operations, procedures, and services:

  • Provision of online offer on rented storage space: For the provision of our online offer, we use storage space, computing capacity, and software that we rent or otherwise obtain from a corresponding server provider (also called “web hoster”); Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR).
  • Collection of access data and log files: Access to our online offer is logged in the form of so-called “server log files”. The server log files may include the address and name of the retrieved websites and files, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), and usually IP addresses and the requesting provider. The server log files can be used on the one hand for security purposes, e.g., to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks), and on the other hand to ensure the utilization of the servers and their stability; Legal bases: Legitimate interests (Art. 6 (1) (f) GDPR). Deletion of data: Log file information is stored for a maximum duration of 30 days and then deleted or anonymized. Data whose further storage is required for evidentiary purposes is excluded from deletion until the final clarification of the respective incident.
Use of Cookies

The term “cookies” refers to functions that store information on users’ end devices and read information from them. Cookies can also be used for different concerns, such as for purposes of functionality, security, and convenience of online offers as well as the creation of analyses of visitor flows. We use cookies in accordance with legal regulations. For this purpose, we obtain the prior consent of users if necessary. If consent is not necessary, we rely on our legitimate interests. This applies if the storage and reading of information is essential to be able to provide explicitly requested content and functions. These include, for example, the storage of settings as well as ensuring the functionality and security of our online offer. Consent can be withdrawn at any time. We provide clear information about their scope and which cookies are used.

Notes on data protection legal bases: Whether we process personal data using cookies depends on consent. If consent is given, it serves as the legal basis. Without consent, we rely on our legitimate interests, which are explained above in this section and in the context of the respective services and procedures.

Storage Duration: With regard to storage duration, the following types of cookies are distinguished:

  • Temporary Cookies (also: Session Cookies): Temporary cookies are deleted at the latest after a user has left an online offering and closed their end device (e.g., browser or mobile application).
  • Persistent Cookies: Persistent cookies remain stored even after the end device is closed. For example, the login status can be saved and preferred content can be displayed directly when the user revisits a website. User data collected with the help of cookies can also be used for reach measurement. Unless we provide users with explicit information on the type and storage duration of cookies (e.g., when obtaining consent), they should assume that these are persistent and the storage duration can be up to two years.

General information on revocation and objection (opt-out): Users can revoke their given consents at any time and also declare an objection to the processing in accordance with legal requirements, including via their browser’s privacy settings.

  • Types of data processed: Meta, communication, and procedural data (e.g., IP addresses, time information, identification numbers, involved persons).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR).
Further information on processing processes, procedures, and services:
  • Processing of cookie data based on consent: We use a consent management solution that obtains users’ consent for the use of cookies or for the procedures and providers mentioned within the consent management solution. This procedure serves to obtain, log, manage, and revoke consents, particularly regarding the use of cookies and similar technologies used for storing, reading, and processing information on users’ end devices. Within this procedure, users’ consents for the use of cookies and the associated processing of information, including the specific processing operations and providers mentioned in the consent management procedure, are obtained. Users also have the option to manage and revoke their consents. The declarations of consent are stored to avoid repeated requests and to be able to prove consent in accordance with legal requirements. Storage takes place server-side and/or in a cookie (so-called opt-in cookie) or by means of comparable technologies to be able to assign the consent to a specific user or their device. Unless specific information about the providers of consent management services is available, the following general information applies: The storage duration of the consent is up to two years. A pseudonymous user identifier is created, which is stored together with the time of consent, information on the scope of consent (e.g., relevant categories of cookies and/or service providers), and information about the browser, system, and end device used; Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR).
  • BorlabsCookie: Storage and management of consents (consent to cookies and data processing), logging of user decisions, display of privacy and cookie notices, enabling users to revoke or adjust consents; Service provider: Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA; Website: https://de.borlabs.io/borlabs-cookie/. Further information: An individual user ID, language, types of consents, and the time they were given are stored server-side and in the cookie on the users’ device.
Contact and inquiry management

When contacting us (e.g., by post, contact form, email, telephone, or via social media) and within the framework of existing user and business relationships, the information of the inquiring persons is processed, insofar as this is necessary to answer contact inquiries and any requested measures.

  • Types of data processed: Contact data (e.g., postal and email addresses or telephone numbers); Content data (e.g., textual or pictorial messages and posts, as well as information relating to them, such as authorship details or time of creation). Meta, communication, and procedural data (e.g., IP addresses, time information, identification numbers, involved persons).
  • Data subjects: Communication partners.
  • Purposes of processing: Communication; organizational and administrative procedures; feedback (e.g., collecting feedback via online form). Provision of our online offering and user-friendliness.
  • Retention and deletion: Deletion according to the information in the section “General information on data storage and deletion”.
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).
Further information on processing processes, procedures, and services:
  • Contact form: When contacting us via our contact form, by email, or other communication channels, we process the personal data transmitted to us to answer and process the respective request. This usually includes information such as name, contact information, and, if applicable, further information communicated to us and necessary for appropriate processing. We use this data exclusively for the stated purpose of contact and communication; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).
Newsletter and electronic notifications

We send newsletters, emails, and other electronic notifications (hereinafter “newsletters”) exclusively with the consent of the recipients or on a legal basis. If the content of the newsletter is specified during registration, this content is decisive for the user’s consent. To subscribe to our newsletter, providing your email address is usually sufficient. However, to offer you a personalized service, we may ask for your name for a personal address in the newsletter or for further information if this is necessary for the purpose of the newsletter.

Deletion and restriction of processing: We may store unsubscribed email addresses for up to three years based on our legitimate interests before deleting them, in order to be able to prove a previously given consent. The processing of this data will be limited to the purpose of potentially defending against claims. An individual deletion request is possible at any time, provided that the former existence of consent is simultaneously confirmed. In the case of obligations to permanently observe objections, we reserve the right to store the email address solely for this purpose in a blocklist.

The logging of the registration process is based on our legitimate interests for the purpose of proving its proper course. Insofar as we commission a service provider with sending emails, this is done on the basis of our legitimate interests in an efficient and secure dispatch system.

Content:

Information about us, our services, promotions, and offers.

  • Types of data processed: Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or telephone numbers); Meta, communication, and procedural data (e.g., IP addresses, time information, identification numbers, involved persons). Usage data (e.g., page views and dwell time, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions).
  • Data subjects: Communication partners.
  • Purposes of processing: Direct marketing (e.g., by email or post).
  • Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).
  • Right to object (Opt-Out): You can cancel the receipt of our newsletter at any time, i.e., revoke your consents, or object to further receipt. A link to unsubscribe from the newsletter can be found either at the end of each newsletter or you can use one of the contact options provided above, preferably email, for this purpose.

Further information on processing processes, procedures, and services:

  • Mailchimp: Email marketing, automation of marketing processes, collection. Storage and management of contact data, measurement of campaign performance, recording and analysis of recipient interaction with content, personalization of content; Service provider: Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://mailchimp.com; Privacy Policy: https://mailchimp.com/legal/; Data Processing Agreement: https://mailchimp.com/legal/; Basis for third-country transfers: Data Privacy Framework (DPF), Standard Contractual Clauses (provided by the service provider). Further information: Special security measures: https://mailchimp.com/de/help/mailchimp-european-data-transfers/.
Changes and updates

We ask you to regularly inform yourself about the content of our privacy policy. We will adapt the privacy policy as soon as changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or any other individual notification.

If we provide addresses and contact information of companies and organizations in this privacy policy, please note that addresses may change over time and we ask you to check the information before contacting them.

Definitions of terms

In this section, you will find an overview of the terminology used in this privacy policy. Insofar as the terms are legally defined, their legal definitions apply. The following explanations are primarily intended to aid understanding.

  • Employees: Employees are individuals who are in an employment relationship, whether as staff, employees, or in similar positions. An employment relationship is a legal relationship between an employer and an employee, established by an employment contract or agreement. It involves the employer’s obligation to pay the employee remuneration, while the employee performs their work. The employment relationship includes various phases, including its establishment, when the employment contract is concluded, its execution, when the employee performs their work, and its termination, when the employment relationship ends, whether by termination, mutual agreement, or otherwise. Employee data includes all information relating to these individuals and in the context of their employment. This includes aspects such as personal identification data, identification numbers, salary and bank details, working hours, holiday entitlements, health data, and performance appraisals.
  • Inventory Data: Inventory data includes essential information necessary for the identification and management of contractual partners, user accounts, profiles, and similar assignments. This data may include personal and demographic information such as names, contact information (addresses, telephone numbers, email addresses), dates of birth, and specific identifiers (user IDs). Inventory data forms the basis for any formal interaction between individuals and services, institutions, or systems, enabling clear assignment and communication.
  • Content Data: Content data includes information generated in the course of creating, editing, and publishing content of all kinds. This category of data may include texts, images, videos, audio files, and other multimedia content published on various platforms and media. Content data is not limited to the actual content but also includes metadata that provides information about the content itself, such as tags, descriptions, author information, and publication dates.
  • Contact Data: Contact data are essential information that enables communication with individuals or organizations. They include, among other things, telephone numbers, postal addresses, and email addresses, as well as communication means such as social media handles and instant messaging identifiers.
  • Meta, Communication, and Procedural Data: Meta, communication, and procedural data are categories that contain information about how data is processed, transmitted, and managed. Metadata, also known as data about data, includes information describing the context, origin, and structure of other data. It can include details about file size, creation date, author of a document, and revision histories. Communication data captures the exchange of information between users across various channels, such as email traffic, call logs, social network messages, and chat histories, including the individuals involved, timestamps, and transmission paths. Procedural data describes the processes and workflows within systems or organizations, including workflow documentation, transaction and activity logs, and audit logs used for tracking and verifying operations.
  • Member Data: Member data includes information relating to individuals who are part of an organization, association, online service, or other group. This data serves to manage memberships, enable communication, and provide services or benefits associated with membership. Member data may include personal identification information, contact information, information on membership status and duration, contribution payments, participation in events and activities, and preferences and interests. It may also include data on the use of the organization’s offerings. The collection and processing of this data comply with data protection regulations and serve both administrative processing and the promotion of members’ engagement and satisfaction.
  • Usage Data: Usage data refers to information that captures how users interact with digital products, services, or platforms. This data includes a wide range of information showing how users use applications, which features they prefer, how long they stay on certain pages, and through which paths they navigate an application. Usage data may also include frequency of use, timestamps of activities, IP addresses, device information, and location data. It is particularly valuable for analyzing user behavior, optimizing user experiences, personalizing content, and improving products or services. Furthermore, usage data plays a crucial role in identifying trends, preferences, and potential problem areas within digital offerings.
  • Personal Data: “Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g., cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Log Data: Log data is information about events or activities that have been logged in a system or network. This data typically includes information such as timestamps, IP addresses, user actions, error messages, and other details about the use or operation of a system. Log data is often used to analyze system problems, for security monitoring, or to generate performance reports.
  • Controller: A “controller” is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processing: “Processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and covers practically every handling of data, be it collection, evaluation, storage, transmission, or deletion.
  • Contract Data: Contract data are specific information relating to the formalization of an agreement between two or more parties. They document the terms under which services or products are provided, exchanged, or sold. This data category is essential for the administration and fulfillment of contractual obligations and includes both the identification of the contracting parties and the specific terms and conditions of the agreement. Contract data may include start and end dates of the contract, the type of agreed services or products, price agreements, payment terms, termination rights, renewal options, and special conditions or clauses. They serve as the legal basis for the relationship between the parties and are crucial for clarifying rights and obligations, enforcing claims, and resolving disputes.
  • Payment Data: Payment data includes all information required to process payment transactions between buyers and sellers. This data is crucial for e-commerce, online banking, and any other form of financial transaction. It includes details such as credit card numbers, bank details, payment amounts, transaction dates, verification numbers, and billing information. Payment data may also include information about payment status, chargebacks, authorizations, and fees.